I've cancelled my account, but it doesn't show "Cancelled."

When you process a pending cancellation request, you will still have access to your account for 30 days after the last payment installment(until the end of the current billing cycle).

It will show "Pending Cancellation" until the end of the current billing period. At the end of that period, your account will be modified to "Cancelled."
We hope you will come back and take advantage of our new and improved training opportunities in the future on our growing platform!
When you choose to re-enroll, it is important to use the same admin login email and group name from your original purchase so that you can view your past history. Reach out to us if you need assistance with identifying that information.