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How to Manage Members and Monitor Reporting For Your Team in Front Office Rocks

How to add/remove team members, check and monitor progress and change their access.

1. Log in and navigate to https://courses.frontofficerocks.com/

2. Click "Courses".

 

3. Click "My Groups".

 

4. Click the name of your training group.

 

5. Click "Members" or "View All"

 

6. Click "Manage members"

 

 

7. Click in the first entry box.

 

8. Copy/Paste or type the email of the member you wish to invite to train.

 

10. Select the level of access you want that member to have (most will be "members"). *Members are students. Leaders have some admin functions. Group Administrators have full access to the admin functions.

 

11. Make sure there is a URL in the Link window. If not, select Enable Link to populate that entry box. Click "Send Invitation". This will move the team member invite to the Pending Invitation box on your dashboard. Once the team member accepts the invitation, their name will move to your Roster list.

 

12. You may also invite "members" by clicking the enable link in the pop up, copying and pasting the unique link that generates here and mass emailing this to your entire training team via your regular email. They will click on the link and it will prompt them to create their unique account in your Group.

 

13. While in the members tab, you can select the 3 "bubbles" beside of any member's name as an administrator and change their level of access or remove them from the group.

 

14. To view progress of members, click "Reports"

 

15. Select a team member's name to see an overview of their progress on all courses.

 

16. Click a specific course title to see additional data about their progress on that course such as cadence, grades, progress, etc.. You can scroll to the bottom of each course progress and their will be the function to Download if you need to save their progress for your records.